Virtual Pants

So essentially, what AT&T told me today was that I can stay at AT&T and pay $500.00 to upgrade two of our iPhone 4S’s to iPhone 5′s, OR I can leave AT&T pay $320 and then get the iPhone 5′s for the normal $199 price elsewhere. AT&T more or less told me that they would pay me $180.00 to go to Verizon. And no one would budge to fix this.

Same exact thing happened to me. I also asked the AT&T representative what his company would think of him if he let approximately $2,000 in fees fly out the door next year simply because he wouldn’t give me an upgrade. He told me he wasn’t allowed to do the upgrade, or else he’d be fired. Sounds like a sound business strategy to me.

(via Daring Fireball)